Privacy Policy

Secure Shopping

At Key Patio Furniture, we prioritize your privacy. We do not exchange or sell any customer information to third parties. Our servers do not retain any of your personal information. Therefore, each time you place an order, you must reenter your credit card and shipping information.

We are committed to safeguarding your personal information and ensuring your privacy online. This privacy policy demonstrates our dedication to protecting your information.

When placing an order, we require certain information, including your contact information (name, shipping address, email, phone number) and financial information (credit card number, expiration date). This information is used solely for billing and fulfilling your order. If there are issues with processing your order, we will use this information to contact you.

While we strive to ensure the accuracy of product descriptions, specifications, colors, and other details on our website, occasional discrepancies may occur, and we encourage customers to reach out via chat or phone for clarification to avoid any misunderstandings or issues with their purchase.

Key Patio Furniture is the sole owner of the information collected on this site. We do not sell, share, or rent your information to others, except as disclosed during the information collection process. We collect information at several points on our website. During registration, we require your contact information (such as name and email address). We use your email address to uniquely identify you. If you sign up for our newsletter, we use your contact information to send you information about our company, sales, and special offers. We may also use your contact information to reach out if we have questions about your orders or to notify you of your order status.

Cookies are small strings of text sent to your browser by a website. They are used to store and save your preferences while browsing a website. Cookies personalize your visits to websites and cannot retrieve any data from your computer or spread viruses. You can refer to your browser instructions or help screen to learn more about erasing cookies, blocking all cookies, or receiving a warning before a cookie is stored. We use cookies to enhance your experience on our website and to track how customers navigate our site, helping us find areas for improvement. No critical information is stored in our cookies. If you prefer not to use cookies, please place your order by phone at 1-239-295-0100

We use IP addresses to protect our customers’ security. An IP address is a numeric identifier for your Internet connection and computer. It does not disclose any other personal information, such as names or email addresses.

By using our site, you agree to all terms and conditions related to the usage and policies herein. We strive to create an excellent shopping experience for all our customers and appreciate your interest in our products. We strive to fulfill all orders accurately, but we may occasionally need and reserve the right to cancel an order at our discretion due to unforeseen circumstances, and we encourage customers to contact us via chat or phone for further details or assistance in such cases.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please email us or call us at 239-295-0100